HanwellAI services

Business VoIP phone service

Get your first business phone line for $29 CAD a month. Add another line for $10 CAD a month. Calls are billed separately, and your team can use the service wherever you have a reliable internet connection.

A business owner speaking on a colour-screen VoIP desk phone

Straightforward line pricing

The monthly line fees are in Canadian dollars. Call and phone-number charges are separate.

First business line

$29 CAD / month

The $29 monthly fee covers your first line. Calls, phone numbers, equipment and setup are separate.

Each additional line

$10 CAD / month

Add a line for each person or desk that needs one. Call charges are separate.

Usage charges

HanwellAI uses Twilio or VoIP.ms for VoIP service. We’ll set up a provider subaccount that you can access. You’ll pay the provider directly for call usage and phone-number charges; HanwellAI does not add a markup to those charges. Provider rates are in US dollars, and taxes or currency conversion may apply. Check current rates: Twilio or VoIP.ms.

VoIP compared with a traditional business phone line

HanwellAI business VoIP

  • $29 CAD/month for the first line
  • $10 CAD/month for each additional line
  • Calling usage is billed separately, so the total depends on how much you call
  • Works over the internet. We’ll check whether your current number and phones can be used.

Traditional business phone line

  • A traditional phone line can cost more than $80 CAD a month without a term
  • Even with a five-year contract, the listed rate is more than $50 CAD a month

In short: A traditional line can mean a higher monthly bill or a long contract. With HanwellAI, the line fee is lower, but calls are charged separately. Check your likely call usage before deciding.

What business VoIP means

VoIP makes calls over the internet instead of a traditional phone line. You can add lines as you need them and use compatible phones or devices from different locations.

What will I pay for?

  • The line fee: $29 CAD a month for the first line and $10 CAD a month for each extra line.
  • Calls and phone numbers, billed separately by the provider in US dollars.
  • Any equipment, setup, number transfer or taxes that apply. We’ll confirm these before you sign up.

Test everything before moving your number

We can set up a temporary number first, so your team can try the phone system before your current number moves.

  1. Set up your call flow. We’ll configure the features you need, such as IVR menus, call parking, transfers and routing.
  2. Install and test. We’ll install the phones at your location so your team can try the setup and request changes.
  3. Move your number. When you’re happy with the test, we’ll request the transfer. Porting can take several days. Keep your old phone service active; calls will continue to ring on your old line while the transfer is in progress.
  4. Switch over. Once the transfer is confirmed, calls to your number will ring through the new VoIP system. You can then retire the old line.

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